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Business Phone System

When setting up a new business phone system it is important to make sure you’ll have access to all the features that your business requires. Today’s phones have dozens of different options and customizations which are available to help enhance your overall phone experience. When used properly they can help make your business run smoother and help your customers enjoy an improved experience every time they call. If, however, they are not set up correctly it can be much more difficult to get through even the simplest of tasks on the phone.
If you are setting up a new system or upgrading an existing one it is a great time to look through at all of the different options available. It may be tempting to just enable every possible feature, but that can actually make the phone system more confusing and not offer the ease of use which most people want. When you work with Improcom Global Telcom you’ll be able to speak with one of our experienced telephone experts to help decide exactly which features should be enabled and how they should be configured for your business.

Business Phone System | Web Portal Login

Another excellent benefit to working with Improcom is that our customers can have access to a high-tech web portal which allows them to make changes to their phone system quickly and easily. Whether you need to forward specific lines to different numbers or you want to add, remove or change the features that your business is using, it can all be done in just minutes from any web-enabled computer or tablet. This is a very popular feature because it allows businesses to make changes on the fly without having to call in for assistance or to request the changes.
Many companies will enable a specific feature to give it a try and see whether it improves the overall usability of their phone systems. If they don’t like it, they can remove it just as quickly as they added it. This flexibility can virtually guarantee that businesses will have the exact level of service they require to get the job done in the most efficient and profitable way possible.

Business Phone System | Service Options

Improcom offers to main set-ups for your business phone system. You can choose to have a hosted IP-PBX which has the bulk of the hardware needed securely located in our data center. The other option is to have an on-site PBX where most of the hardware is physically located within your own data center. These are both great choices, and depending on the size of your company, the room in your datacenter and the technical staff you have it is typically not a hard choice. For companies that don’t want to have to monitor and support the hardware on their own, the hosted solution is perfect. For companies that already have in house tech staff available 24/7 the on-site PBX may be the better choice.
When you’re ready to learn more about your specific options for a business phone system you can call our friendly customer service professionals at 866-467-7626. We’ll be happy to discuss all your options and get your new phones running quickly and easily.

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